More than half of business travellers use mobiles for hotel search
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Travelport has released new research findings which show that more than half of business customers now use mobile technology when it comes to searching and booking hotels. The survey, which polled more than 600 corporate travel buyers, agents and travel professionals globally, also found that 80% would like to see mobile applications offering suggested restaurants and bars, while 67% would like similar apps suggesting recreational activities. Seventy-one percent ranked Wi-Fi as one of the most important technology solutions that should be included as standard in hotel rooms, with 82% of travellers expecting this service to be in all rooms within five years. In addition, 54% wanted more transparency when it comes to charges for optional extras.
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