Abacus International has launched a new system designed to warn travellers in the event of threats to their safety.
The new ‘Abacus TripAlert’ product is a digital service that aligns early warning data on natural disasters, health pandemics or terrorist attacks with Abacus bookings. The system then locates affected travellers and gives their agents the opportunity to react, by changing flight, hotel, car rental or other reservation details.
The product has been launched in tandem with AidCom, which specialises in travel emergency monitoring.
“The timing of the alert is vital, to give travel professionals a window to reschedule,” said Martin Symes, Abacus’ chief marketing officer. “We’ve partnered with a specialist to ensure Abacus has the edge on early detection, with AidCom providing a stream of reliable data pinpointing the hotspots where travellers may be vulnerable. Our travel agents can then quickly identify the nearest airports and available seats out.”
Abacus-connected travel agencies can sign up for a trial period and monthly subscription. The service will then monitor the agencies’ PNRs for the two days ahead of departure and during the trip, sending electronic event summaries and an ‘Impact Traveller List’ to contact.