Enjoy Car Hire has claimed to become the first car hire broker to introduce a fair fuel policy in its quotes after finding customers were being charged for unused fuel by its overseas suppliers.
The broker made the move after customers returned disgruntled after paying a cheap price for hire while still in the UK, but then having to pay inflated prices to fill cars with petrol when they picked them up in the resort.
In addition customers were not being refunded for the fuel left in the tank when they returned the car to the overseas hire companies.
The practise was initially carried out in Spain but was picked up by other countries as headline prices tumbled.
This boosted the initial weekly cost from GBP28 to around GBP103 when factoring in the petrol costs.
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