Royal Jordanian launches online check in
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Royal Jordanian will introduce online check in on Thursday (April 1). The service enables passengers to issue their boarding passes electronically through the Royal Jordanian website (www.rj.com) 24 hours before departure.The service is accessible to RJ passengers traveling out of Amman to all international destinations except for the US. The service will be extended to cover all RJ destinations at a later stage.Web check-in is one of the projects of the International Air Transport Association’s (IATA’s) campaign ‘Simplifying the Business’, which calls for e-processes to be rolled out across the airline industry in the Middle East and globally. An online check-in service also allows RJ passengers who only have carry-on luggage of appropriate size and weight to make their way directly to the boarding gate after stamping their passports at the immigration counter without passing through the traditional travel procedures. Passengers who carry heavy luggage will have to pay a short visit to the online check-in baggage counter, where the check-in agent will enter the number of bags and their weight to issue the baggage tag. The online check-in baggage counter closes one hour prior to departure.RJ President/CEO Hussein Dabbas said: “Royal Jordanian permanently seeks to improve its services by keeping pace with the modern technology in the air transport industry”. He stressed that the company’s ability to automate all travel procedures is due to the advanced electronic network, adding that issuing boarding passes electronically will enable travellers to cut short the time they need to go through the travel procedures and avoid standing in queues for long periods.Dabbas called on passengers to read carefully the website instructions for the web check-in process, particularly information related to weight allowance for carry-on luggage, and to keep a copy of the boarding pass to avoid delays at the airport.
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