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Changi sets end of October start date for new terminal

Changi Airport’s new Terminal 4 (T4) at Changi Airport is set to commence operations on 31 October 2017, Changi Airport Group (CAG) have announced.

This follows the recent successful conclusion of major trials, with a small number of checks and reviews to be completed in the final phase of the preparations.

To ensure a smooth transition of flight operations from the existing terminals, the operations of the nine T4 airlines – the four airline AirAsia Group, Cathay Pacific Airways, Cebu Pacific Air, Korean Air, Spring Airlines and Vietnam Airlines – will be shifted to T4 over one week on the following dates:

Tuesday, 31 October 2017 will see Cathay Pacific Airways and Korean Air move to be followed two days later on Thursday, 2 November 2017 by Cebu Pacific Air and Spring Airlines. Finally on Tuesday, 7 November 2017 AirAsia Group and Vietnam Airlines will join them.

The first arrival and departing flights at T4 will be operated by Cathay Pacific – CX659 from Hong Kong and CX650 to Hong Kong respectively, CAG added.

CAG have been working with its airport partners to prepare T4 for flight operations since October last year.

This began with table-top exercises to develop the standard operating procedures, and later progressed to ground deployment exercises to familiarise staff with the new terminal and processes.

In recent weeks, CAG conducted trials involving selected commercial flights with airline partners at T4, which were essential to check the inter-operability and process integration of the airport’s and airlines’ systems.

Altogether, more than 100 trials have been conducted, involving over 1,500 volunteer participants and 2,500 airport staff, CAG said.

“The past months have been a very crucial period for us as we conducted intensive tests and trials, not only to ensure that the systems work well, but also to understand how passengers navigate the new terminal, including interacting with initiatives such as FAST which may be less familiar to them,” Mr Tan Lye Teck, CAG’s Executive Vice President (Airport Management), said.

T4 will add a capacity of 16 million passengers per annum to Changi Airport, bringing the airport’s total annual handling capacity to 82 million passenger movements.