Travel news for the trade community

Feed passengers on delayed low-cost flights: Supreme Court

Low-cost airlines cannot hide behind the “no free meal” clause printed on tickets to refuse food to passengers if the flight gets delayed by three hours. The Supreme Court ruled that the exclusion clause not to provide meals would apply only to passengers who had not boarded the flight and were free to purchase food in the airport, Economic Times reported. “It will not apply to passengers who are on board and the delay in flight taking off denies them access to food and water.”No public utility service can say that it is not bound to care for the health, welfare and safety of the passengers because it is a low cost carrier.”In case the flight gets inordinately delayed due to unforeseen weather conditions or technical reasons, the carrier must take steps to secure permission from the airport and Air Traffic Controller to take back the on-board passengers to the airport lounge, the court had said.

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