80% of people making insurance claims on gadgets lost or stolen on holiday are not successful

AllClear Travel Insurance is urging holidaymakers to check their insurance policies after research showed that four out of every five people who have made an insurance claim for gadgets lost or stolen while on holiday have had that claim rejected or only partially paid.

The report shows that consumers often fail to appreciate that many policies impose a single item limit, typically between £150 and £200 per item. But with the cost of laptops and smart phones often well in excess of that limit, consumers are only discovering that their policy falls short when it is too late.

Almost two thirds (61%) of those surveyed value the gadgets they take on holiday at over £650, and one in three value at more than £1000. Yet despite appearing to recognise the high value of their baggage, almost half (47%) do not know what cover limits are imposed within standard baggage cover.

Garry Nelson of AllClear said: “Rejected claims give the industry a bad name. Consumers should read the small print and purchase cover that is appropriate to their needs, but our industry also has a duty to be as transparent and informative as possible.

“Although the maximum cover for baggage is often in excess of £1,000, a single item limit can leave holidaymakers frustrated and disappointed if they have to make a claim.”

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