ADA showcases SITA’s automated passport control kiosks

In a bid to ease passenger’s travel hassle, those travelling to the United States can now pre-clear US Customs and Immigration at Abu Dhabi International Airport (ADIA).

This can be done using the new automated passport control (APC) kiosks from SITA.

The self-service kiosks use advanced biometric technology to streamline border control procedures and process passengers securely in less than 60 seconds. The new kiosks in Abu Dhabi enable passengers to do the customs declaration prior to speaking to US Customs and Border Protection (CBP) officer.

SITA collaborated with United States Customs and Border Protection Agency as well as Abu Dhabi Airports and Etihad on this project.

Richard Hill, Etihad Airways’ chief operations officer, said: “The process has been greatly enhanced by introduction of automated passport control kiosks which allow passengers to pass through border controls quickly and seamlessly.”

Passengers from United States, Canada and the 38 countries that are part of the US Visa Waiver programme can use the kiosks in Abu Dhabi for self-service immigration.