ADIA deploys new passenger enhancement technology

ADIA adopts new technology
ADIA adopts new technology

Abu Dhabi Airports recently partnered with SITA to introduce latest technologies across Abu Dhabi International Airport’s three terminals.

The technology transformation is part of Abu Dhabi Airports’ preparations for reaching a capacity of 45 million passengers by 2017.

The new technology investment will bring Abu Dhabi International Airport’s entire IT infrastructure in line with systems that SITA is already implementing in the new Midfield Terminal Building, currently under construction. These new technologies will help to improve the airport’s operational efficiency and offer seamless passenger experience across all terminals.

As part of the five year contract, SITA will provide a range of advanced and fully integrated airport systems. One of these includes their Airport Management solution which will allow Abu Dhabi Airports to proactively manage operation of its terminals by providing real-time information from across all facilities.

Other key products from SITA include AirportConnect Open, which enables airlines to share check-in areas, kiosks and boarding areas while still having access to their own data, and BagManager which allows bags to be tracked in real-time.

In addition to these three systems, passengers will also have new automated boarding gates, and flight information display systems.

Eng Ahmad Al Haddabi, chief operations officer, Abu Dhabi Airports, said: “Abu Dhabi International Airport continues to experience double-digit passenger growth and therefore we are investing in new airport facilities.”

Abu Dhabi International Airport currently serves over 103 destinations in 56 countries and in 2014 accommodated over 20 million passengers.

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