Agents well catered for at BTS 2016 conference

This year’s Business Travel Show, which will be staged in London next week, will feature a number of conference sessions designed specifically for agents from across the UK.

Highlights of this year’s conference sessions include the following:

Wednesday 24 February, 1000-1100

NDC is coming – what does it mean for the travel manager?

Format: Panel

British Airways and Lufthansa are just two of the major carriers to have committed themselves in recent months to start selling through New Distribution Capability standards. What does NDC mean in practice and how will it change the way corporate clients interact with airlines?

Moderator: Amon Cohen, Director, TravelWord

Paul Tilstone, Founder & CEO, Festive Road, and NDC Corporate Envoy, International Air Transport Association

Moshe Rafiah, Founder & CEO, Travelfusion

Jens Liltorp, Novo Nordisk


Wednesday 24 February, 1130-1230

Mobile travel – it’s time

Format: Panel

If you aren’t reaching your travellers through their mobile devices, you are probably barely reaching them at all any more. But what should your mobile strategy be? Which apps do you allow and which, if any, should be verboten? Should you even think about building your own app? Get up to speed at this unmissable session on the hottest of topics.

Moderator: Oliver Graue, Editor, BizTravel

Jean Noel, Senior Director, Global Product Marketing Egencia EMEA, Egencia

Nikolaj Astrup, Workaway

Ulrika Rosén, Travel Manager, Tetra Pak

Marina Hegemann, Co-founder, TouristMobile


Wednesday 24 February, 1600-1700

Independents’ day – do I use my TMC’s technology or should I source it myself?

Format: Panel

TMCs offer clients a complete range of technology, ranging from booking tools to reporting suites to mobile apps. Should travel managers buy the complete set or source their IT requirements independently – or even build some of it themselves?

Moderator: Andy Hoskins, Editor, The Business Travel Magazine

Julian Mills, Commercial Head of Global Business, ATPI

Ed Waite, Vice-President Travel Services, Barclays

Oliver Quayle, Senior Vice President, Product Partner & Marketing, KDS  

Mark O’Brien, Managing Director EMEA, TCG


Wednesday 24 February, 1600-1700

The inside track – getting the most out of supplier relationships

Format: Travel manager self-interviews

A no-presentations case-study session with a difference! Two travel managers take it in turns to interview each other about how they work with suppliers. Listen in as two of the industry’s brightest trade challenges, tips and advice about experiences just like yours.

Moderator: Simone Buckley

Andy Cassidy, Travel Manager, The Net-A-Porter Group

George Grund, Global Travel Manager, ITV

Geoff Allwright, Travel Manager UK, Airbus Group


Thursday 25 February, 1600-1700

Is it time to stop beating up TMCs?

Format: Panel

Every time travel managers get together, their number one sport seems to be complaining about their TMCs, whether it is on price, service or failure to innovate. Are these criticisms fair or are TMCs providing much more value than they are given credit for? And how can TMCs and clients work together in a more productive sense of partnership.

Moderator: Amon Cohen, Director, TravelWord

Chris Thelen, Chambers Travel Management

Achim Schmitz, Senior Director Travel Management, Adidas

Rüdiger Bruss, Global Category Manager Travel & Mobility, Continental Teves

Robert Daykin, Director, Corporate Travel Partners

Andrew Walne, UK Procurement Manager, Grant Thornton

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