Agents well catered for at BTS 2016 conference
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This year’s Business Travel Show, which will be staged in London next week, will feature a number of conference sessions designed specifically for agents from across the UK.
Highlights of this year’s conference sessions include the following:
Wednesday 24 February, 1000-1100
NDC is coming – what does it mean for the travel manager?
Format: Panel
British Airways and Lufthansa are just two of the major carriers to have committed themselves in recent months to start selling through New Distribution Capability standards. What does NDC mean in practice and how will it change the way corporate clients interact with airlines?
Moderator: Amon Cohen, Director, TravelWord
Paul Tilstone, Founder & CEO, Festive Road, and NDC Corporate Envoy, International Air Transport Association
Moshe Rafiah, Founder & CEO, Travelfusion
Jens Liltorp, Novo Nordisk
Wednesday 24 February, 1130-1230
Mobile travel – it’s time
Format: Panel
If you aren’t reaching your travellers through their mobile devices, you are probably barely reaching them at all any more. But what should your mobile strategy be? Which apps do you allow and which, if any, should be verboten? Should you even think about building your own app? Get up to speed at this unmissable session on the hottest of topics.
Moderator: Oliver Graue, Editor, BizTravel
Jean Noel, Senior Director, Global Product Marketing Egencia EMEA, Egencia
Nikolaj Astrup, Workaway
Ulrika Rosén, Travel Manager, Tetra Pak
Marina Hegemann, Co-founder, TouristMobile
Wednesday 24 February, 1600-1700
Independents’ day – do I use my TMC’s technology or should I source it myself?
Format: Panel
TMCs offer clients a complete range of technology, ranging from booking tools to reporting suites to mobile apps. Should travel managers buy the complete set or source their IT requirements independently – or even build some of it themselves?
Moderator: Andy Hoskins, Editor, The Business Travel Magazine
Julian Mills, Commercial Head of Global Business, ATPI
Ed Waite, Vice-President Travel Services, Barclays
Oliver Quayle, Senior Vice President, Product Partner & Marketing, KDS
Mark O’Brien, Managing Director EMEA, TCG
Wednesday 24 February, 1600-1700
The inside track – getting the most out of supplier relationships
Format: Travel manager self-interviews
A no-presentations case-study session with a difference! Two travel managers take it in turns to interview each other about how they work with suppliers. Listen in as two of the industry’s brightest trade challenges, tips and advice about experiences just like yours.
Moderator: Simone Buckley
Andy Cassidy, Travel Manager, The Net-A-Porter Group
George Grund, Global Travel Manager, ITV
Geoff Allwright, Travel Manager UK, Airbus Group
Thursday 25 February, 1600-1700
Is it time to stop beating up TMCs?
Format: Panel
Every time travel managers get together, their number one sport seems to be complaining about their TMCs, whether it is on price, service or failure to innovate. Are these criticisms fair or are TMCs providing much more value than they are given credit for? And how can TMCs and clients work together in a more productive sense of partnership.
Moderator: Amon Cohen, Director, TravelWord
Chris Thelen, Chambers Travel Management
Achim Schmitz, Senior Director Travel Management, Adidas
Rüdiger Bruss, Global Category Manager Travel & Mobility, Continental Teves
Robert Daykin, Director, Corporate Travel Partners
Andrew Walne, UK Procurement Manager, Grant Thornton
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