AirAsia online booking service down for maintenance
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AirAsia’s online flight booking service will be down on 12-13 November as the company carries out system maintenance and upgrade work. Booking services will be temporarily unavailable from 11am on Saturday 12 November 2011 (Malaysia time) to 6am on Sunday 13 November. This means passengers will not be able to self check in via the web, by mobile or at the kiosks, neither will they be able to self-manage their booking online. The airline thus encourages early check-in via the web before the disruption period, to avoid any inconvenience to travel plans. All affected passenger will be informed via email and SMS about the online service disruption. Hotel bookings and reservations for tours and activities on www.airasiago.com will remain available throughout the AirAsia system upgrade.