Amadeus Qatar introduces new ticketing technology
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Amadeus Qatar has introduced its new offering, the Amadeus Ticket Changer, which allows travel agencies to service customers’ change requests anywhere in the world in real-time; giving them the right fare and the right penalty charge, if any, at any point-of-sale.Amadeus is the first Global Distribution System (GDS) provider in Qatar to introduce this service. Amadeus claims the technology enables agents to complete ticketing processes in seconds, in one single transaction. Wafiq Al-Wahidi, GM, Amadeus Qatar, said: “Manual ticket reissuing is such a lengthy and tedious process – it involves airline debit memos, 30 minute calls to the call centre, lengthy and expensive staff training. With Amadeus Ticket Changer, all this is a thing of the past. It is the most powerful and flexible automated solution available currently in the market.”
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