American Airlines launches Android app
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American Airlines yesterday launched its Android application. Following the introduction of the AA app for iPhone and iPad users, the Android version extends the reach of the app, which allows customers to check-in for flights, receive gate, seat and flight status information, view terminal maps and use GPS to locate the nearest airport, and play Sudoku games, mong other facilities.
“By definition, our customers are mobile, and are increasingly reliant on mobile devices that enable them to stay well connected wherever they are,” said Monte Ford, AA’s Senior Vice President of Technology and Chief Information Officer. “We believe the right mobile technology can and will dramatically improve our customers’ and employees’ experience with American. As a result, our mobile technology strategy is aggressive and a key consideration in every technology initiative at the company today. It is our intention to lead the airline industry related to mobile computing.”
Users can also use the app to access the American Airlines AAdvantage frequent flyer programme.
“With the popularity of American’s first app for iPhone, many customers have asked for an American app for Android. In fact, one in four smartphone owners are now using an Android device,” said Rick Elieson, Managing Director of American Airlines Interactive Marketing. “Not only does this meet the needs of many of our customers while they’re on the move, it also paves the way for innovation on other devices that use the Android platform.”
During development of the Android app, American conducted testing with 750 of its AAdvantage Executive Platinum and AAdvantage Platinum members.
“The AA [Android] app provides all of your pertinent travel information in a way that is simple, yet comprehensive,” said Scott Higgins, an AAdvantage Executive Platinum member who tested the app.
Customers can download the free app from the Android Market on any Android device. To see a video demonstration of the app, please visit youtube.com/americanairlines. For more information, please visit www.aa.com/app.
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