Serviced apartment provider Oakwood Worldwide has been awarded the Quality Accreditation (QA) marque by the Association of Serviced Apartment Providers (ASAP) for all its managed properties across London.
The ASAP is the trade association for the UK serviced apartment sector – defined as furnished apartments available for short or long-term stays which provide amenities, housekeeping and a range of services for guests where taxes and utilities are included in the rental price. Supported with the newly introduced QA Marque, the association aims to establish a standard accreditation model to build recognition of the fast-growing industry.
To qualify for the QA Marque, Oakwood Worldwide was subjected to a rigorous review by independent ASAP assessors, who also evaluated the overall customer experience on offer. The QA marque was subsequently awarded to Oakwood Worldwide as a result of their exceptionally high standard of service.
“We are proud to participate in the ASAP programme and to have achieved the QA Marque with flying colours, underlining the hard work and dedication of our team,” said Debbie Lundon, managing director, EMEA at Oakwood Worldwide. As we expand our offering in EMEA, we take great care to provide a superb standard of service for our guests, and it’s encouraging to see this is recognised by the industry. We take great care to provide a superb standard of service as well maximum value for our guests.”