RJ signs deal with Global Collect
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Royal Jordanian (RJ) signed a service agreement with Global Collect, a payment service provider of local e-payments, to process its online credit card payments, covering more than 25 currencies throughout the Middle East, North Africa, Europe, Asia and North America. The agreement will eventually enable RJ passengers to buy their tickets upon calling the RJ call centre and provide RJ agents with information on their credit cards.A future expansion of the partnership will add alternative payment methods such as real-time banking, cash and bank transfers, to tap into additional customer segments preferring non-card payments. Next to the multi-currency card solution, Global Collect provides a range of value-added services: strategic payments advice by dedicated airline consultants, online & call center customer support and advanced fraud screening. Using the Hosted Merchant Link solution enables RJ to design its online check out section in line with its branding while letting Global Collect to take care of meeting compliance rules – such as Payment Card Industry Data Security Standard (PCI DSS) – regarding processing and storing sensitive data.
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