Hotels in Asia Pacific offer the best Wi-Fi quality, but often at a cost to their guests, a new report has revealed.
Hotel WiFi Test, an independent website that monitors hotel internet services, has published a new report examining global Wi-Fi provision and quality in the hotel industry. And while Asia Pacific’s hotels were found to offer the best Wi-Fi speeds, only 61.2% of properties offered the service for free-of-charge – lower than the US (85.4%) and Europe (74.8%).
But Asia Pacific does boast the world’s top two countries in terms of hotel Wi-Fi, with South Korea topping the list and Japan coming in second. Ukraine was a perhaps surprising third, followed by Switzerland, Romania and Hong Kong. Taiwan (ninth) and Singapore (16th) were the next highest rated Asian countries. The US was a disappointing 40th.
Hotel WiFi Test judges a hotel as having adequate Wi-Fi if it offers a download speed of at least 3 mbps (the Netflix recommendation for SD-quality streaming) and an upload speed of 500 kbps (the Skype recommendation for high-quality non-HD video calling). And the global results show that many hotels are simply not delivering in terms of Wi-Fi quality.
Asia Pacific topped the regional table, but still only 51.7% of the region’s hotels were found to offer “adequate” speeds. In Europe just 47.6% of hotels were found to provide these speeds, and in the US it dropped to just 35.9%.
But with almost 39% of Asia Pacific hotels still charging guests for in-room Wi-Fi, the region still has a long way to go to match Europe (25% charging) and the US (15%).