Malaysia Airlines has assured passengers that it is “business as usual” following the appointment of an administrator to oversee the national carrier’s restructuring.
Khazanah Nasional Berhad, the state-owned company managing MAS’ turnaround plan, today announced the “voluntary appointment” of an administrator, ahead of the airline’s planned relaunch under a new business model on 1 September 2015.
Christoph Mueller, CEO, was quick to reassure passengers that services would not be affected.
“I assure you our operations are very much business as usual,” Mueller said in a statement on Monday. “All MAS flights, schedules, and reservations continue to operate as normal.
“This appointment does not affect our daily operations or existing reservations. You can continue to make reservations in full confidence that our flights and schedules are operating as normal, that tickets sold will be honoured, and that our Enrich frequent flyer programme continues with Miles and status preserved,” he added.
Khazanah said the administrator would play “a critical role to facilitating the transfer of selected assets and liabilities to MAB, which will replace MAS as Malaysia’s new national carrier.”
Last year, Khazanah unveiled a 12-point plan to turnaround the fortunes of Malaysia’s beleaguered national carrier. Entitled ‘Rebuilding a National Icon’, the plan was intended to return MAS to profitability within three years under a new company.
The move has involved significant cuts, including the reduction of 6,000 jobs, or approximately 30% of the existing MAS headcount, plus the suspension of several routes, including the key Kuala Lumpur-Frankfurt service.
MAS has suffered a series of heavy financial losses in recent years, and these results were compounded by the losses of flights MH370 and MH17 in 2014.