CyberSource recently formed a strategic global partnership with Amadeus. The agreement presents an integrated travel reservation and fraud management solution to airlines, travel agencies and other travel organizations globally.
The solution integrates a fraud management system, Decision Manager, into the Amadeus Payment Platform (APP). Decision Manager helps travel organizations accept more legitimate bookings while identifying potential fraudulent transactions and lowering operational costs.
The solution will offers travel businesses maximized revenue, reduced costs and improve the customer payment experience across multiple channels including online, mobile, face to face and call center.
“We are delighted with integration of CyberSource to the Amadeus Payment Platform for travel,” said Celia Pereiro, head of travel payments at Amadeus. “This will provide our customers with a customised travel-payment fraud solution, helping them optimise business operations.”
CyberSource Decision Manager assists travel companies in identifying fraud, more accurately and with less manual intervention. Data insights are derived via sophisticated modelling of more than 60 billion transactions that Visa Inc and CyberSource process annually worldwide, including transactions across multiple payment types and sales channels, spanning online, call center and mobile.