Reinventing the Digital Travel & Leisure Experience

In recent years, there’s been remarkable breakthroughs in technology, enabling exciting advancements in the way travel and leisure operators conduct business and attract new consumers. More people are travelling than ever before, encouraged by personalised and experience-led ways. It’s been a period of discovery and operators are finding that the strategies that worked in the past, don’t work now.

Join Dept, Sitecore and a host of leading travel and leisure brands to find out how your business can improve its digital customer experience to attract, retain and delight customers. From personalisation to branded storytelling, we’ll share some top tips to help ensure your digital touchpoints future-ready.

Topics we’ll cover include:

  • How to use 360 personalisation to create memorable experiences
  • Selling the dream destination with storytelling
  • The reinvention of the staycation
  • Utilising technology to create innovative experiences

With clients including Butlin’s, Haven, Formula E, Destinology, Eurail, KLM, Ascot Racecourse and Titan Travel, Dept has vast experience in the travel, leisure and hospitality sector. We’ll be joined with personalisation experts from Sitecore, and a big brand speakers in an exclusive panel Q&A.

Join us in London on Thursday 19 March to learn, share and discuss how the sector can use digital to reinvent, optimise and win at customer experiences in 2020 and beyond.

Date: March 19, 2020

Time: 08:00 – 11:00

Location: Icetank 5-7 Grape Street, Holborne, London



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