Job Description

The Role…

The role of the Product Analyst, Corporate Technology is to provide expert analysis and advice to the assigned product portfolio for Australia and New Zealand region across all corporate brands. Reporting into the assigned Product Management portfolio, the successful candidate will be part of a highly skilled and motivated team of product managers, product analysts and UX designers. 
The key purpose of this role is to provide analysis, advice, and recommendations in the product stream, in alignment with the corporate brands.  The successful candidate must become a local subject matter expert and must provide expert product analysis for their assigned product portfolio. The role will support the product managers with all aspects of the product lifecycle enabling the products under their direction to meet the needs of customers and end-users and achieve financial and non-financial targets. 
The successful person will drive product optimisation and be passionate about ensuring the products are designed, sold, and deployed correctly, thus reducing the cost to serve, creating new sources of revenue, and compelling the customer by continuously improving customer engagement and experience.  The successful applicants decisions and actions will also be guided by continuous analysis of the external market and/or user research and feedback, expert opinions, and actual usage patterns to determine current and future needs and potential opportunities.
The chosen individual will be competent in working solo and collaboratively to achieve the desired deployment rate. Impressive communication skills and a positive attitude towards the products are essential to influence others to achieve product optimisation. 
 
Key Responsibilities…
Undertake analysis activities as required within the assigned product portfolio
Through analysis and workflow assessments, provide advice and recommendations to the product managers
Undertake in-depth data analysis, technical assessment and support solution and design activities
Complete user engagement and assessment activities to determine improvements and product enhancement recommendations
Undertake impact assessments and analysis as required
Work with the corporate brands to identify areas of improvement through automation 
Evolve Business Vision by working closely with stakeholders to understand their needs for both existing and potential technology products  
Deliver Technology Product Roadmaps in line with the business vision that clearly describes near term, intermediate-term, and long-term visions 
Manage functional dependencies between products using common platforms and the need for integrated solutions. 
Develop clear messaging and positioning of the products to both the internal and external stakeholders 
Deliver deployment & adoption measurement and reporting 
Work with stakeholders to develop training & support material to drive adoption 
Customer Sales Support as required
 
Experience and Qualifications… 
Product Management Experience – desirable  
Demonstrated experience of deployment and optimisation of technology products – essential 
A solid understanding of the corporate travel market & available products – essential 
Ability to communicate with business stakeholders and/or customers the product’s features & benefits – essential 
Technical pre-sales experience – desirable 
Operational Understanding of the Business – desirable 
 
Benefits include…
Generous remuneration structure 
Travel discounts, in-house financial and health services, option to access to internal 24/7 gym 
Global career opportunities in a network of brands and businesses 
Ongoing training and development 
Regular awards nights, conferences, social events, and the opportunity to attend global awards internationally (Las Vegas in 2019)