Stage and Screen Travel Manager – Melbourne

Flight Centre Travel Group
Victoria
Industry : Travel Agent or Tour Operator
Sector : Travel Agent (Retail/Leisure)
Function : Leisure Travel & Retail, Corporate & Group Travel
Type : Full time

Job Description

The Cast and Crew
Have you ever wanted to see the world of celebrity close up? From academy award winners to Olympic gold medalists, Stage and Screen has managed them all. That’s because we specialise in providing travel management services to the creative, sporting and entertainment industries. In the same day we could be managing the travel logistics for the cast of The Dressmaker, or flying corporate guests in for the Melbourne Cup. The buzz of being surrounded by creative high achievers, in turn inspires us to also reach new heights in client service and performance. 
The Scoop
You can write your own happy ending when you land the lead role of Stage and Screen Travel Manager. To wow us when you audition for this role, you’ll need to have star quality and…
A minimum of 5 years plus travel consulting experience – domestic and international
Previous VIP experience of 2 years is preferable 
Native Sabre experience
A passion for providing outstanding customer service
Great time management skills and ability to work under pressure and with sometimes demanding clients who themselves are under pressure to get the job done on time and on budget
Positive attitude and a will to succeed
Proven ability working in a fast paced dynamic environment
A passion for the entertainment/sporting industry a must
The Pitch
Here’s where we pull out all stops to get you on our books. While we can’t promise you a star on the Hollywood Walk of Fame, we can promise you an action-packed ride with more twists and turns than a James Bond movie. Suffice to say, it’s never dull and you’ll be rewarded with a competitive, performance-driven package.
Still apart of the Flight Centre Travel Group family, you’ll enjoy the benefits of belonging to a close-knit crew, with :
Access to discounted products and services;
A friendly and dynamic team culture, with various Corporate Events (e.g. marathons, corporate games);
Discount travel benefits available;
Ongoing training and development;
Global career advancement / travel
Accountabilities
Provide an outstanding Customer Experience and achieve set performance targets utilising Stage & Screen’s product range.
Travel consulting
Client acquisition and retention activities
Drive own development
Manage workflow including ‘backing up’ colleagues work when out of the office or as required.
Be involved in and contribute to the team’s business plan and objectives
Work as part of a team
Internal Relationships
Maintain strong communication with team members
Work closely with Team members and Team Leader
Ability to develop and maintain strong working relationships with suppliers
Essential Skills
Proven commitment to providing excellence in customer service delivery
The ability to work under pressure and multi-task
Excellent communication and listening skills
Ability to problem solve
Ability to embrace company philosophies, values and change
An understanding of IATA fares and ticketing
Excellent time management skills.
A strong passion for the entertainment and sporting industries is highly desirable
Join Stage and Screen today! Apply now.


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