Gulf Air partners with anixe for new redemption booking engine
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Gulf Air recently launched with anixe a new redemption booking engine for its clients.
The customer experience can be further enhanced by incorporating a loyalty programme into the airline offering. The new system offers the airline’s frequent flyers a comprehensive solution to book flights, redeeming their collected miles.
”It is very important to maintain a direct relationship between travellers and the airline. Redemption booking engine helps to improve customer experience and engagement by allowing to earn and redeem loyalty points,” said Ali Jassim, Gulf Air e-business manager.
The new redemption booking engine was developed by anixe to offer passengers a number of unique features including unified engine and redemption flight display features. Wide range of functionality and usability improvements were made to surpass clients’ expectations.
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