In an effort to enhance its customer experience, Hilton Worldwide has rolled out its digital check-in and room selection technology. This new technology is now live across more than 4,100 hotels worldwide which also includes 16 hotels in UAE.
Guests will now be able to check-in and choose their exact room from digital floor plans as well as customise their stay by requesting upgrades or making special requests. To coincide with the global rollout, Hilton Worldwide has also launched an update of its Hilton HHonors iOS app.
The hotel chain is constantly looking at new innovations, one of the latest is the mobile key technology, which allows guests to unlock their hotel room doors with their smartphone. By the end of 2016, this technology will be available across majority of rooms worldwide.