HK Disneyland brings ‘Star Guest’ seminars to India
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Hong Kong Disneyland organized interactive seminars to educate the travel trade partners on the Star Guest Program in Mumbai, 9th March 2010 and 12th March in Delhi. Key tour operators & travel agencies, Airlines and travel portals attended the seminar. The seminars received overwhelming response from the attendees.
After the thumping success of first Star Guest Program last year, this holiday season Hong Kong Disneyland re-launches Star Guest Program for tourists from India as well as across the globe from March 19 to May 23 2010. This year, the Park will take this popular program to the next level by adding a series of new Magical Moments and three Star Exclusive Experiences. Over 3,000 frontline Cast Members are ready to fill the Guests’ day with unlimited surprises throughout the period from March 19 to May 23 2010. Guests can express their appreciation to the important people in their lives by giving them the ultimate Star Guest Experience at Hong Kong Disneyland. As Guests bring their beloved family and friends to the Park, they can delight and surprise their VIPs by simply picking up a Star Recognition Pack from City Hall on Main Street U.S.A. and turning them into Star Guests. This is a great way to show appreciation to the loved ones as these countless star experiences may be completely unexpected. On stepping into the Park, Guests will be amazed by the delightful atmosphere and warm welcome from Disney friends and enthusiastic Cast Members. The Park has prepared a series of special Magical Moments for Guests. Those who opt for even more experiences that are exclusive can purchase a Star Pass, at HK$80 or HK$120, and enjoy privileged entrance to different attractions and shows. The Star Tours are available from HK$1,388 up for Guests to join a tailor-made guided tour to various star experiences and exclusive character meet-and-greets with Disney friends. On Fridays through Sundays, the Star Fireworks Dinner (HK$300 per guest and minimum of 2 guests) offers Guests and their VIPs an unforgettable experience; enjoy a pre-show mocktail and a photo moment with two Disney friends in Plaza Inn before viewing the fireworks at the VIP viewing area. The delicious Chinese dinner after the fireworks marks a memorable end to a magical day.
The innovative Star Guest Program, received the “2009 International Service Excellence Award” from the Customer Service Institute of America (CSIA) and the “Customer Service Excellence Award 2009 (Program-based) - Gold Award” from the Hong Kong Association for Customer Service Excellence (HKACE).
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