InterContinental rolls out iPad 2 to select properties
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InterContinental Hotels & Resorts (IHG) will connect guests staying at Dubai’s InterContinental Festival City from next week face-to-face with the hotel’s Concierge teams using the new iPad 2 from Apple. IHG is the first hotel group to equip its concierge teams with the iPad.Using the iPad’s innovative FaceTime feature, consumers can video chat with InterContinental staff and receive top notch personalised service and destination recommendations before they even leave home.Other InterContinental properties participating in the initiative include InterContinental New York Barclay; InterContinental San Francisco; InterContinental Buckhead Atlanta; InterContinental Houston; InterContinental London Park Lane; InterContinental Shanghai Expo; InterContinental Hong Kong; ANA InterContinental Tokyo; and InterContinental Bali Resort.In addition to being the first global hotel brand to provide its staff with the iPad, InterContinental Hotels & Resorts was the first major hotel brand to offer consumers an app designed specifically for the iPad in December 2010. To date, InterContinental’s free Concierge app, which allows current and future guests to tap into the collective knowledge and experiences of “Insider” Concierge teams in more than 140 destinations, has been downloaded by more than 7,000 consumers and has received a four out of five star rating. “We are excited to further enhance our interaction with travelers via the iPad 2,” said Simon Scoot, Vice President, Global Brand Management, InterContinental Hotels & Resorts. “As a brand, we pride ourselves on our ‘Insider’ Concierge teams and personalised service, and now prospective guests can access authentic destination advice and top-notch travel tips face-to-face before they even leave home.”
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