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Country Manager Cambodia

ICS TRAVEL GROUP
USD 2,500 - 3,500
Siem Reap, Cambodia
29 Nov 2018
Function : Sales & Business Development, Management & Administration, Admin & Operations
Type : Full-Time
Experience : 3 to 5 Years
Vacancies : 1
Job Expire : 31, Dec 2018
Job Status : Active

Job Description

Summary of Job Purpose
  • To provide unique travel experiences to ICS guests.
  • The role will involve providing direction and execution of operational strategies meeting ICS quality standards.
  • To manage country operations to ensure that all details of the company’s tour activities are delivered in a time and cost effective manner.
  • The Country Manager is also a key stakeholder in sourcing and procuring all suppliers in Cambodia as well as managing Local Sales.

Logistics

  • Prepare and organize all necessary works to operate all tour bookings in an accurate and timely manner
  • Ensure all team members are comfortable with the reservations system and ICS procedures
  • Effectively execute quality control
  • Manage ICS and TO materials to ensure good corporate identity
  • Provide ongoing development, assessment and management of guides
  • Effectively liaise with all concerned departments (including offices abroad) to solve operational problems and urgent issues during and outside office hours
  • Provide Guests Relations services where applicable (welcome calls, medical assistance etc)

Contracting

  • Source, contract, evaluate and manage the relationship with all suppliers and partners of ICS in Cambodia
  • Ensure ICS is always paying the best rates

Product

  • Provide creative ideas to launch exciting new travel experiences in Cambodia
  • Disseminate relevant product knowledge to the Product Department in an accurate and timely manner
  • Assist in providing market intelligence in order to identify and develop new products and new itineraries as per Company’ strategy to uphold its leading position as Cambodia specialist
  • Regularly report all recommendations to improve itinerary and tour programmers content, quality of service and profitabilityLocal Sales
  • Identify, implement and monitor commercial opportunities to raise revenue where and when possible.Finance
  • Supervise reports for the head office including weekly cash planning and monthly financial and local sales reports
  • Support with the yearly budget planning
  • Control and monitor all expenses

Human Resources

  • Recruit, train and manage the whole Cambodian team


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Work Location

Address: Siem Reap, Cambodia


Culture

Fun
Challenging
Friendly
Engaging
Rewarding
Collaborative
Flexible
Supportive
Exciting
Caring
Family
Professional
Innovative
Teamwork
Motivating
Positive
Comfortable