In a bid to enhance the guest experience, JW Marriott Marquis Hotel has launched the Marriott Mobile check-in and check-out service. This allows visitors to download a mobile application and have their room key waiting on arrival. The application also enables Marriott Rewards members to receive push notifications on their Apple iPhones or Android devices after 4 pm of the day before their arrival.
Bill Keffer, general manager of the JW Marriott Marquis Hotel Dubai said: “The introduction of mobile check-in service allows visitors to save time and access their hotel room quicker than ever. It also simplifies the process for our international guests as the application is available in English, French, Spanish, German and Mandarin reducing the chance of any language barrier. ”
The hotel will also be introducing a WIFI speed of 300 Mbps to boost its streaming process and enhance video conferences online.