Marco Polo merges operations in Hong Kong

Marco Polo Hongkong Hotel
Marco Polo Hongkong Hotel

Marco Polo has merged the operations at its three properties in Hong Kong.

The management teams at the Marco Polo Hongkong Hotel, Gateway Hotel and Prince Hotel recently undertook a four-month review to identify areas of streamlining their operations, which has resulted in a new joint operational strategy.

The sales and marketing departments of the three hotels were consolidated a few years ago, but the new changes will see departmental managers oversee the day to day operations of each hotel, supported by one general manager for all three properties.

Marco Polo admitted the merger has resulted in 31 redundancies, but said it also established “newly-created positions for the workforce”. The three hotels, which total 1,458 rooms, currently employ approximately 1,000 staff.

“This is a responsible business model that will help build a new more efficient organisation,” explained Eric Waldburger, president of Marco Polo Hotels. “We are committed to staff development and growth for the long term. We believe that this new structure will help grow and develop our very dedicated and passionate workforce of whom we are very proud.”

Each of the hotels will maintain its own branding and products.

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