Maximum Occupancy gears up for opening

Keynotes from Google, Best Western, Expedia, HotelsCombined, Skyscanner and more

In just over two weeks the big names from the world of hotels, travel and tourism will be attending and delivering insightful keynotes at the Maximum Occupancy Conference at The Hilton Hotel Sydney from 31 October to 1 November.

Tables have been set, nibbles and drinks sorted, and our most exciting agenda has been finalised. Seats are filling up fast at event for hoteliers, accommodation and tourism providers of all types. TD readers receive a 10% discount off tickets – see below.

“Better speakers, more panel session and more workshops”

“This year we have mixed up the conference program again and introduced different themes, better speakers, more panel session and more workshops,” said conference organiser Adrian Caruso.

Adrian Caruso – Fastrack Group

“Each session and workshop will include industry experts and thought leaders from the wide cross-section of the accommodation sector,” Caruso continued.

Here’s what’s in store this year:

Day 1: Keynotes and free trade show exhibition

Drew Bowering – Expedia

Talks and speakers include:

  • The Future of Customer Experience -​​ Michelle Allen – Google
  • Beyond Bookings: Engaging Travellers Throughout their Journey – ​​Drew Bowering – Expedia
  • Metasearch and Distribution Panel 2018 – ​​Elia San Martin of HotelsCombined, Dai Williams of SiteMinder, Gianluigi Bazzini of Skyscanner, Paul Gorman of Luxury Escapes, and Scott Wegener of TripAdvisor
  • Hospitality Begins Online – ​​Alex Kahn – Triptease (International Keynote)
  • Influencing the Traveller Path to Purchase -​​ AJ Shantiratnam – TripAdvisor
  • CEO Viewpoints Panel – ​​Graham Perry of Best Western, Steven Wright of BIG4 Holiday Parks, Paul Constantinou of Quest Hotels & Julian Clark of Lancemore Group
  • The Great Debate: Is Direct Business Really Profitable? -​​ Tracey Foxall of, Fabian Bartnick of LodgIQ
  • Supply and Market Behaviour – ​​Matthew Burke – STR
  • Understanding Travel’s Personalisation Revolution – ​​Stuart Davidson – Kentico
  • Coming soon to your hotel: The Integrated Revenue Generation Team – ​​Toby Berger of Revinate, Heath Delfos of Accor Hotels, Alanna Eades of One & Only Resorts, and Melissa Kalan of ARMA
  • 2019 Outlook by the Numbers – ​​Bryon Merzeo – Deloitte
  • Winning the Direct Booking Battle in 2019 -​​ Adrian Caruso – Fastrack Group
  • Blockchain, Voice, Data: Which rabbit hole should you run down? – ​​Howard Phung of Frasers Hospitality, Peter Bourke of Event Hospitality & Ent., Sihil Piyasiri of Intercontinental Hotels Group
  • How Can Independent Hotels Compete with Large Chains? – ​​Dave Baswal of Ovolo Hotels, Daniel Symonds of Collectic Hotels, Michael Smith of 8Hotels, & Jure Domazet of Doma Group
  • Networking drinks and​​ ​​Trade Show Exhibition with over 30 suppliers​​

Day 2: Workshops and round tables

Talks and speakers include:

  • Maximising your Presence on TripAdvisor -​​ AJ Shantiratnam – TripAdvisor
  • Book Direct Blueprint 2019 – ​​Adrian Caruso – Fastrack Group
  • The Art of Great Hotel Photography – ​​Mauro Risch – The Hotel Photographer
  • Customer Satisfaction is Bullsh*t – ​​Peter Turner – Customer Frame
  • How Dynamic Remarketing Works for Hotels -​​ Guillaume Dupont – Criteo
  • Revenue Management: A Game of Strategy, Chance or Risk? – ​​Melissa Kalan – ARMA
  • The Ultimate Checklist for Managing OTAs – ​​Tamie Matthews – RevenYou
  • Conversion Optimisation, Analytics and Ecommerce Tracking 101 -​​ Essen Tsou and Gerard Smith – Fastrack Group
  • Ask Anything Round Tables -​​ Opportunity to sit down with experts to get firsthand insights and ask them your burning questions

See the full list of speakers at ​

Event details and reader discount

Where: Hilton Hotel, 488 George St, Sydney NSW 2000​
When: 31 October to 1 November 2018

TD readers receive a 10% discount off tickets – use code TRAVDAILY10 at checkout

To register, visit​​: ​

You might also like

Comments are closed.

Subscribe to our newsletter
Sign up here to get the latest news, updates and special offers delivered directly to your inbox.
You can unsubscribe at any time