RJ launches duty-free shopping service on board its flights

Royal Jordanian

Royal Jordanian has launched a new, duty- free sales service on board its long- and medium-haul routes.

The service is offered in partnership with DFASS Group, the global in-flight duty-free retailer. Under the agreement signed with DFASS Group, the latter is using its network of product resources to formulate a unique programme for Royal Jordanian.

The onboard duty-free sales items include fragrances and cosmetics, watches, jewelry, tobacco, sunglasses, RJ-branded items and several products. Customers can pay cash for their purchases, in Jordanian dinars, euros, US dollars or British pounds, or by using a credit card.

Royal Jordanian chose DFASS after a rigorous RFP process, whereby numerous factors were evaluated, including information technology, creative sales and marketing plans, and access to various products, as well as a global operational infrastructure.

RJ’s president / CEO, Captain Suleiman Obeidat said: “Royal Jordanian’s objective to sell duty-free goods on board is an added value to the customer service it offers its passengers. This time-saving shopping experience will enable our passengers to buy their needs during their journey time.”

He added that the duty-free onboard sales will support Royal Jordanian with ancillary revenues, creating an additional opportunity to generate revenues.

DFASS VP Operations-EMEA Mario Mouarbes said: “DFASS is excited to commence operations in Jordan, and will leverage its global reach to ensure that Royal Jordanian is bringing first-class services to its passengers through state-of-the-art systems.”

You might also like

Comments are closed.

Subscribe to our newsletter
Sign up here to get the latest news, updates and special offers delivered directly to your inbox.
You can unsubscribe at any time
Close