Royal Caribbean has today announced the roll out of its free VOOM promotion for the trade following a successful trial.
VOOM, Royal Caribbean’s exclusive, high-speed internet service – the fastest at sea – enables holidaymakers to always stay connected so they can keep up to date with the latest happenings on the web as well as stream their favourite music, movies and TV shows.
From Friday 18th November until Monday 28th November 2016, Royal Caribbean will introduce its free Wi-Fi offer across all channels, including travel agent partners, applicable to all 2017 UK, Europe and Dubai sailings of 6 nights and over. The promotion will include one VOOM surf and stream package for one device per stateroom booked for the duration of the holiday.
The offer comes following a successful six-week trial where the free Wi-Fi mechanic was tested via Royal Caribbean’s direct channels. Feedback from both the customer call centre and social media channels was resoundingly positive, demonstrating free Wi-Fi is high on consumers’ holiday wish lists.
Ben Bouldin, Sales Director for UK&I, Royal Caribbean said, ‘’Our research shows that connectivity is an absolute priority for holidaymakers, whether they’ve cruised before or not. People want to be able to share their adventures on social media and stay connected to friends and family whether that be via Facetime, Skype or Snapchat. As such we have made the decision to incorporate free Wi-Fi into our current Royal Caribbean promotion.”