Ryanair reports 90 percent on-time rate in February

Ryanair has released its February customer service statistics, which confirm the airline had 90 percent of its more than 46,000 flights in February arrived on-time.

Other findings:

  • Less than 2 complaints per 1,000 customers
  • Less than 1 bag complaint per 1,000 customers
  • Over 99% of all complaints answered within 7 days

Ryanair’s Robin Kiely said:“Ryanair carried over 8.2 million customers in February with 90% of our 46,000 flights arriving on-time, as we continued to improve our customer experience.”

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