AccorHotels has formed a new partnership with Samsung to roll out “smart” technology across its entire portfolio of hotels.
The agreement will lead to Samsung’s hotels solutions being installed in guest rooms, lobbies, bars and restaurants as part of a major technology upgrade.
The two companies have also announced plans to design and build an “experimental hotel” in Seoul, featuring Samsung’s latest technology. This comes under the partnership’s remit to “introduce modern and technologically-connected hotel concepts across the world”.
“AccorHotels is committed to offering all of our guests… a hotel experience that meets their expectations and needs, particularly when it comes to technology and connectivity,” said Vivek Badrinath, deputy CEO of AccorHotels. “Partnering with Samsung Electronics, the leader in the digital display sector, underscores this commitment and helps to differentiate our offering with exceptional technology products and services that our customers can enjoy before, during and after their stay.”
Among the solutions being rolled out is Samsung’s Lynk Hospitality Management technology, which is designed to offer guests and staff greater control over the hotel and in-room environments, ranging from lighting and energy use to guest services and workflow management.
Additionally, the partnership will include a cloud-based wireless printing solution and video-on-demand (VOD) and streaming platforms.
“We are excited to partner with AccorHotels to transform the hotel experience and provide our innovative hospitality solutions to even more global consumers,” said Seog-gi Kim, senior vice president of the enterprise business team at Samsung’s visual display business. “Our hospitality solutions and industry-leading expertise enable recognised global hoteliers to offer world-class in-room entertainment technology to better differentiate and strengthen their hotel brands in a highly competitive industry.”
Samsung technology will be rolled out across all of AccorHotels’ brands, including Sofitel, Pullman, Novotel, Mercure and ibis, in 92 countries.
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