Starwood to open largest customer contact in China
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Starwood Hotels & Resorts has announces plans to launch the largest dedicated hotel customer contact centre in China during later this month.
The facility will be located in the city of Guangzhou and, according to Starwood, will be equipped with the latest state-of-the-art contact centre technologies and infrastructure to ensure a high level of service and support to guests, customers and hotels.
“The opening of a dedicated hotel customer contact centre here in China is testimony to the level of commitment by Starwood Hotels & Resorts to the importance and great potential of this region. With 47 hotels currently operating in Greater China and over 60 hotels under construction to date, with more to be signed, this Customer Contact Centre will play an important role in helping us connect with our customers and offering them quality customer care,” said Qian Jin, Starwood’s Senior Vice President of Operations, China & Taiwan.
In celebration of the upcoming launch of the Customer Contact Centre, Starwood Hotels & Resorts will kick off a series of attractive “not to missed” irresistible deals and offers in the region. More information on the deals will be made available shortly.
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