Thai Airways International Public Company Limited (THAI) will resume flights between Bangkok and Osaka, Japan on 14 September 2018, after Kansai Airport reopened for service.
Flight lieutenant Pratana Patanasiri, THAI vice president, aviation security and standards, said that Kansai Airport was severely affected by Typhoon Jebi and the airport had been closed since 4 September. Kansai Airport has announced an opening of the south wing of Kaisai Airport from 14-20 September 2018. Due to limited airport slots, THAI will operate its flights on the Bangkok-Osaka route as follows:
- Flight TG672 departs from Suvarnabhumi Airport at 0825 hours and arrives at Kansai Airport, Osaka, at 15.55 hours (local time).
- Flight TG673 departs from Kansai Airport, Osaka, at 17.35 hours (local time) and arrives at Suvarnabhumi Airport at 21.25 hours
- Flight TG622 departs from Suvarnabhumi Airport at 23.30 hours and arrives at Kansai Airport, Osaka, at 07.00 hours (local time) on the next day. Flight operates on 14, 16 and 18 September 2018.
- Flight TG623 departs from Kansai Airport, Osaka, at 11.45 hours (local time) and arrives at Suvarnabhumi Airport at 15.35 hours. Flight operates on 15, 17 and 19 September 2018.
Due to the partial opening of Kansai Airport, fewer check-in counters will be available which may slow down the check-in process due to the overcapacity passengers. Passengers can check in online 1-24 hours prior to departure time at thaiairways.com or via THAI’s mobile app
Passengers are advised to arrive the airport three hours prior to departure time as Kansai Airport announced that only the airport coaches and airport limousine buses can cross the bridge which connects the airport from Izumisano city.
To facilitate passengers, THAI has extended the period to change itinerary for passenger without any fees until 20 September 2018. THAI passengers holding round-trip tickets between Bangkok and Osaka during 3-20 September 2018 may reroute to these other destinations in Japan: Tokyo (Narita and Haneda), Nagoya, Fukuoka, and Sapporo, by 20 September 2018.
Fees and charges will be exempted under certain Ts and Cs. Passengers are advised to contact THAI sales offices or THAI Contact Center at Tel. +66(0)2-356-1111, or travel agents.
Special telephone number +66(0)2-356-1166 in Thailand has been assigned to serve THAI passengers holding Bangkok-Osaka tickets.