Travelport has launched its new business analytics tool in the Asia Pacific region.
The new solution, Travelport Business Insights, provides travel agencies and other companies with “near real-time” access to data from a range of sources. This, according to Travelport, will bring a range of benefits to users, including the ability to “optimise supplier contracts, enhancing customer service and improve operational efficiencies”.
“Our customers have told us the volume of data available to them is dramatically increasing, as is the time and cost of collating and interpreting the information,” said Mark Meehan, Travelport’s managing director for Asia Pacific.
“We have developed Travelport Business Insights to help our customers make key business decisions that can improve revenue, enhance customer service and reduce operational costs by not only aggregating travel data from multiple sources, but transforming the information into insights, providing businesses with a competitive edge.”
The new tool collects data from both traditional and non-traditional travel sources, before augmenting it with predictive and forward-thinking analytics. The data is then presented on dashboards which highlight key insights and indicators.
Travelport Business Insights is available in three packages designed to suit different sizes of business.