Travelport opens customer helpdesk in Kenya

Rabih Saab, Travelport's president and managing director for Africa, Middle East and South Asia
Rabih Saab, Travelport’s president and managing director for Africa, Middle East and South Asia

Travelport recently officially opened a new help desk for the Kenya’s travel agency community in Nairobi.

Inauguration of the help desk comes as recent research indicates increasing synergies between various tourism and travel industry players in Kenya are supporting recovery of the industry despite a challenging environment.

Rabih Saab, Travelport’s president and managing director for Europe, Middle East and Africa said: “The new help desk reflects our ongoing investment and expansion strategy in the East Africa region in light of growth it is experiencing and its strategic location.”

The travel agency helpdesk facility in Nairobi offers a range of services including technical and operational assistance in both English and Swahili and employing five travel trade members full time.

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