TUI defends all-inclusive product

Some are concerned all-inclusive guests do not venture from the pool.

TUI has defended its all-inclusive offering and impact on communities by saying comment around the issue is ‘exaggerated’.

Speaking at a panel session last week, David Burling, managing director of TUI UK & Ireland said it was aware of the concerns and had commenced its own research into the impact its all-inclusive hotels have on the environment and community. He attempted to shift any ‘misconceptions’ of the all-inclusive package in relation to excursions and visiting the local area (or lack of).

“A misconception of all-inclusive is that our customers don’t take excursions but they do venture out. There is enough value in all-inclusive that they can afford to go out too,” he explained. “The comment [around the all-inclusive model] is exaggerated and all-inclusive is bigger where the amenities aren’t. cafes and bars in resorts have evolved constantly without all-inclusive”.

You might also like

Leave A Reply

Your email address will not be published.

Subscribe to our newsletter
Sign up here to get the latest news, updates and special offers delivered directly to your inbox.
You can unsubscribe at any time