Upgrades most popular perk for business travellers: survey
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The Business Travel Show has provided new insight into buyer behaviour exclusively for Travel Daily UK.
More than 180 travel buyers took part in the seventh Business Travel Show annual survey in November 2015. 72 per cent of respondents worked in the UK and the remaining 28 per cent in continental Europe.
Upgrades ranked as the most popular perk among clients, accounting for 44% of survey respondents, up from 38% in 2015, followed by ‘bleisure’ opportunities, accounting for 16%, up from 6% in 2015.
Free Wi-Fi ranked as the most valued extras, accounting for 46%, up 2% from 2015.
The full results of the extended survey are listed below:
What are the most popular extras clients want? | 2016 | 2015 |
Upgrades | 44 | 38 |
Car hire | 9 | 14 |
Meals | 12 | 21 |
Taxis | 15 | 15 |
Public transport | 2 | 6 |
Tickets to a show | 2 | 0 |
Options to extend trip for leisure before/after | 16 | 6 |
100 | 100 | |
Which extras add the most value? | ||
Inflight services | 4 | 6 |
WIFI | 46 | 44 |
Breakfast or dinner | 18 | 25 |
Luggage forwarding | 2 | 0 |
Space to work and meet in the hotel | 11 | 2 |
Taxis | 7 | 4 |
Automated expenses | 12 | 19 |
100 | 100 |
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