Viva Macau all set to go to Sydney
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The approval processing was delayed, causing Viva’s inaugural flight last week to be cancelled at the last minute.
Con Korfiatis, Viva Macau’s Chief Executive expressed his appreciation for the understanding of all affected passengers who were scheduled to fly with the airline on 15-16,18 -19, 20 -21 August 2007.Affected passengers were given choice of options to either go on an alternative flight arrangements on a similar schedule provided; a full refund or re-booked on a future flight. A free return ticket to any of Viva Macau’s scheduled destinations was also offered to each passenger, redeemable within twelve months.
“Last week’s postponement was unexpected and outside Viva Macau’s control, but with our reacting immediately and offering of all possible travel alternatives to our customers, the customer’s feedback and understanding have been very positive and encouraging,”Korfiatis said.
Viva Macau’s first flight closely coincides with the opening of the world’s largest integrated resort next Tuesday. Korfiatis added that Viva Macau is confident in bringing in a significant amount of new tourists from Australia to Macau, Asia’s Las Vegas.
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