Travelport expand e-ticketing solution in Africa
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Travelport is expanding its e-ticketing services to Galileo-connected users in Africa.Through the Electronic Transitional Automated Ticketing (ETAT) system, travel agents for six African and European airlines will be able to issue and amend e-tickets in five countries where a bank settlement plan (BSP is not available).”ETAT offers a practical, effective, win-win solution in countries where there is no BSP or standard ticketing process. It relieves airlines and travel agents of a tremendous administrative burden and the associated costs and in turn, customers benefit from faster, more flexible ticketing,” said Director Supplier Services for Travelport GDS in the Middle East and Africa Khalid Alkhalidi.ETAT is now used for Brussels Airlines, RwandAir and Kenya Airways in the Gambia, Rwanda and Burundi. South African Airways, TAAG and Brussels Airlines offer the service to its agents in Angola. RwandAir has said it has received positive feedback from passengers and an increase in passengers numbers from non-BSP countries. “The ETAT solution has lowered our distribution costs and assisted in the management of travel agents sales in non-BSP markets,” said its e-ticket Project Manager Jimray Nangawe.
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