Travel technology firm Sabre Corporation announced a multi-year partnership with Gray Dawes Group, one of the industry’s largest independent travel management companies (TMCs), on Wednesday, 30th April.
Under this partnership, Gray Dawes has selected Sabre as its sole global distribution platform partner.
Gray Dawes will partner with Sabre to accelerate its next phase of growth, prioritizing investments in innovation to better serve clients worldwide and enhance operational efficiency.
Advanced capabilities in AI and automation will enable Gray Dawes’ agents to focus on high-value interactions, while Sabre’s multi-source content approach streamlines technology management, ensuring seamless access to comprehensive travel options.
Gray Dawes CEO Suzanne Horner said: “We have selected Sabre as our global distribution technology platform because of their ability to support our operational model and international growth. Their global scale, stable technology infrastructure, and investment roadmap align with our objective to expand beyond our core markets and operate efficiently on a global scale. By focusing our entire global operation on a single GDS, we can achieve far greater efficiencies within our business, freeing up time and resources to further develop our Always On service model.”
Horner added that Sabre offers excellent support to Gray Dawes’ High Tech, High Content value proposition, and she looks forward to seeing how the tech company’s innovation can complement her firm’s in-house technology developments to serve clients better.
For regional growth
Gray Dawes’ partnership with Sabre supports the TMC’s strategic growth initiatives across key regions, focusing on its European markets, particularly in the UK and the Netherlands, as well as continued growth in North America and Australia.
Sabre regional director for Northern Europe and Benelux Richard Addey said: “This partnership highlights Sabre’s capability to collaborate with and deliver integrated solutions for TMCs looking to scale both locally and globally. By combining our AI-driven technology, automation, and multi-source content, we are supporting Gray Dawes’ growth strategy and enabling them to enhance operational efficiency while focusing on high-value services for their clients worldwide.”
Gray Dawes accesses Sabre content through YourTrip, their online corporate travel platform and booking tool, powered by Atriis.
Gray Dawes has been instrumental in the development of Atriis, as well as pioneering their own online Portal, which provides clients with complete control over their corporate travel program within a secure environment, a model into which Sabre fits perfectly.
Sabre’s open approach and API connectivity enable access to its travel marketplace without the need to change existing technology, supporting Gray Dawes’ operational model and allowing agents to continue delivering high-value service to their clients without disruption.
