Accor see staff’s inner beauty
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Accor has said it will buck the industry trend by putting older and less attractive staff on its reception desks, according to a report in The Times of London. The hotel giant has decided to anonymise CVs submitted to its French careers website, removing applicants’ first and last names, nationality, sex, age and e-mail address. The company said that the decision is to “ensure that the initial selection of candidates is uniquely based on the applicant’s training, experience and skills” and “provides testimony to Accor’s engagement on the subject of diversity”. “The objective of the anonymous CV is to avoid any discrimination, conscious or subconscious, linked to the age, sex or origins of the candidate,” an Accord statement was reported saying. Accor is not the first travel company to welcome older employees. Many US airlines have cabin crews with a higher average age than those portrayed by, say, Ryanair or AirAsia. Until recently, United even had an attendant in her mid-80s working on its flights.
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