Air France KLM changes mobile offering
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Air France KLM has launched new mobile websites and a free application for each airline. Through the mobile sites, users will be able to change their ticket at no extra charge, as well as check in, choose their seat and receive their boarding pass by SMS or email. Ancillary purchases, cancellations and real-time information is also available. “With online services that can be accessed via mobile devices, our customers now have more control over their journey,” said Air France KLM Vice President E-commerce Martijn van der Zee. “We will add the ability to book a ticket via KLM.com for mobile later this year”.
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