Airportr sets up shop in Heathrow

Portr, the London based travel-technology company, has signed a long-term agreement with Heathrow that will see its on-demand baggage delivery service AirPortr go-live at the airport on 14 December.

Set to deliver a world first service at a global hub airport of the size of Heathrow, AirPortr will offer ‘bag free’ travel for the majority of passengers now flying both in and out of London.

AirPortr delivers passengers bags within hours between London locations (homes/ hotels/ offices) and London Heathrow Airport – providing same-day, on demand bag free travel for Heathrow’s 75+ million passengers for the first time. AirPortr concierges will be ‘on hand’ initially at Terminals 3 and 5 with a continued rollout to Terminals 2 and 4 planned in early 2016.

AirPortr can be pre-booked in advance or on the day of travel from any device. Bags are either dropped off in the airport (Landside Arrivals) to an AirPortr, before being securely transported by an AirPortr driver to their London destination. Alternatively bags are collected from any London location and delivered to the airport (Departures) at a time suitable to the customer.

In terms of costs, two bags, regardless of size or weight, can be delivered between the airport and central London for £30.

Randel Darby, AirPortr CEO, said: “Our vision has always been to transform the way we travel here in London. Today’s announcement marks a major milestone and realisation of that vision to deliver ‘bag free’ travel. We are delighted to now be working with Heathrow, the UK’s Hub airport, a fundamental pillar of our strategy to connect our city with global business and tourism.”

“It has taken several years for the technology and secure processes to be put in place in order to realise what is a very complex service while ensuring a reliable and seamless customer experience. We now look forward to bringing this benefit to Heathrow’s many millions of passengers in time for their Christmas travels, and into 2016 as we grow and help make journeys better, together.”

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