AUH gives pilgrims a helping hand this Hajj

Abu Dhabi International Airport (AUH) has put in place a range of initiatives that will ensure the smooth and safe passage of pilgrims through the airport during the forthcoming Hajj season.

Among these are measures to safeguard pilgrims’ health and security.

In order to handle the four extra Etihad Airways’ flights (chartered specifically for Hajj), along with Saudi Arabian Airlines’ scheduled flights to Mecca and Medina, dedicated check-in counters have been put in place.

Opposite these counters, space has been allocated to the Ministry of Health to provide pilgrims with personal Hajj kits and safety booklets, and a fully equipped Hajj clinic has been established in Terminal 1 to tackle any emergency diagnosis or treatment of pilgrims, should the need arise.

In collaboration with the General Authority of Islamic Affairs and Endowments (GAIAE), several Mufties will be available at the airport to assist pilgrims, attend to their queries, and advise them on religious and Hajj matters.

In addition, AUH has worked closely with all its stakeholders such as airport police, Immigration and Customs departments, to provide a hassle-free airport experience for all passengers. Pilgrims will also be offered free food and beverage vouchers to enjoy at Abu Dhabi Duty Free while they wait to board their flights to Saudi Arabia.

Dr. Matar Rashed Al Darmaki, CEO at SEHA said: “We would like to extend every support to pilgrims to ensure that their journey is comfortable. We have made the necessary arrangements to deploy additional staff at the dedicated clinic to ensure that anyone who requires medical assistance is dealt with swiftly and efficiently.”

The airport is also implementing special arrival procedures to handle pilgrims returning from Saudi Arabia with Zamzam water.

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