Australia’s third-largest travel buying group CT Partners declared in its end of fiscal year (EOFY) report that professional travel support is now essential for organisations aiming to drive continuity, control spend and meet rising duty of care obligations.
This is in light of increasing global unrest, economic pressure and operational volatility.
Indeed, the role of corporate travel as a front-line business function is key when it comes to protecting people, maintaining productivity and managing risk is under scrutiny more than ever.
More than ever, businesses are turning to professional advisors to manage risk, uphold duty of care, and protect productivity especially under the growing pressure of tighter budgets and increased scrutiny around travel value.
As a result, CT Partners members are responding with real-time support, priority supplier access, proactive disruption management, and strategic planning that ensures every trip delivers measurable return.
According to CT Partners chief executive Matt Masson: “In today’s environment, travel is no longer about convenience. It’s now about capability. Business leaders must ask: if something goes wrong mid-journey, who is responsible, and how quickly can we respond? Our members are experts in duty of care, itinerary resilience, and supplier negotiation. They don’t just book travel. They safeguard your people and your productivity.”
What companies need to look at
Masson cited three key points that companies need to review in their respective travel programmes in these uncertain times.
He ticks them off as: “One, how well your current provider manages risk and disruption; two, what kind of reporting they give you on spend and ROI; and three, how proactive they are in finding better-value options.”
Masson explained that these are areas where CT Partners members consistently outperform, because they have the systems, relationships, and insights to deliver.
