CWT launches new Itinerary & E-Ticket
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Carlson Wagonlit Travel (CWT) has launched ‘CWT Itinerary & E-Ticket’ in Europe to enable business travellers and corporate travel arrangers to manage reservations more efficiently. The itinerary and electronic ticket are combined into a concise document that identifies the status of the traveller’s booking and any actions to be taken. A new design organises important information regarding air, hotel, rail and rental car bookings according to their relevance for the traveller. Primary messages and calls for action are highlighted, and updates or changes are emphasised. New texts and colour-coded icons better explain the booking process. Eight languages are currently available: Danish, Dutch, English, French, German, Italian, Spanish and Swedish. Global implementation is planned for 2010.
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