Dnata opens special services lounge at T3
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Dnata has opened a new airport lounge for passengers requiring special services when travelling through Dubai International Airport. Operating 24 hours a day and located in Emirates Terminal 3, the lounge will cater to Emirates passengers who have reduced mobility and need additional assistance. Six specially-trained Dnata staff members will be based in the lounge, dedicated to serving and attending to customers while they wait to board their flights. The spacious new facility has been equipped with televisions and has provision for hot and cold beverages. To make access to food outlets easier for these passengers, the lounge is positioned within close proximity to many of Terminal 3’s shopping and food outlets and going forward a dedicated duty free outlet is also planned. The convenient location of the lounge – centrally placed between concourses 1 and 2 – will reduce transit times, ensuring a more comfortable and timely transition through Dubai International. A further added bonus of this location is that there is space to offer a direct buggy access as well as a dedicated screening machine and Arch Metal Detector (AMD) for the use of its passengers, thereby eliminating the waiting time for its customers at regular security screening points, often busy during peak hours.
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