Hanseatic out of action after fire

Hapag-Lloyd's Hanseatic
Hapag-Lloyd’s Hanseatic

German cruise line Hapag-Lloyd has confirmed it has extended the time its 184-passenger vessel MS Hanseatic will be out of action after a fire onboard.

The ship, which was undergoing maintenance at Bremerhaven’s Bredo Werft, will now miss two cruises and is not expected to return to service until 16 August 2013.

Passengers booked onto the two voyages will get a full refund and 10% off another cruise during the 2013-14 season.

The line has also confirmed that travel agent commissions are protected.

The fire, which took place on 9 June during a welding operation of one of the ballast tanks, had already caused two cruises to be cancelled: a 17 June voyage from Bremerhaven and a 4 July cruise from Tromso.

The line has now called off its 14 July Svalbard and 1 August Kangerlussuaq cruises.

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